Privacy Policy

Last Updated: February 1, 2025

Wallestudio, Inc. ("we," "our," or "us") is committed to protecting the privacy of individuals who use our website, https://www.wallestudio.com/ (the "Website"). Walle is a productivity tool that helps users leverage AI to accomplish work and general information retrieval. We collect data to provide our services, to understand how our users interact with Walle, to identify new features and opportunities, debug platform issues, and to protect the platform from misuse. Data processing is conducted for the following reasons:

  • When we have a legal duty.
  • To fulfill our contract with you.
  • When it is in our legitimate interests, data processing is necessary to achieve those interests, and our interests are not overridden by your interests or fundamental rights and freedoms.
  • With your consent, when needed and if applicable.

This Privacy Policy explains how we collect, use, and share information from or about Walle users (“Users” or “you” or “your”). By using the Website, you acknowledge the collection, use, disclosure, and procedures described in this Privacy Policy. Your use of the Website is also subject to our Terms of Service.

This Privacy Policy applies to all users of Walle.

Please note that in using Walle, you should not include any sensitive, personal information or personally identifiable information that is subject to specific regulations or laws that impose increased protections and/or obligations. This includes, but is not limited to, personal financial, health, social security numbers or other government identification numbers, ethnicity, sexual orientation, and political affiliations, such as information protected by HIPAA or GLBA, or under international regulations such as GDPR, or any other information where unauthorized disclosure could cause material or severe harm. Please do not enter such sensitive personal information in prompts or otherwise share such information that could enter our systems.

Information We Collect

We collect information that you provide directly to us and information about how you use Walle.

  • Registration and Profile Information: When you create an account, we ask for your name and email address.
  • Third-Party Service Collections: We will not use any third-party services (e.g. DropBox, Google Drive, or Microsoft Sharepoint, etc.) to collect information without explicit permission. Personal data collected through these services may include information to help us identify your account, prompts, content created or shared by you, or feedback that you provide to our Services. This data will not be used for developing, improving, or training third party AI and/or ML models. To the extent we transfer any data to our third-party AI providers, it is solely data which our users have represented they have the right to transfer, and to which transfer our users consent. For instance, if a user creates a document on a platform like Google or Microsoft, the user represents that he/she has the ownership and/or rights in that document to upload it to our app, and by uploading it, the user consents based on our internal processes to share it with our third-party AI providers.
  • Device Information: We receive information about the device and software you use to access the Website, including IP address, browser type, operating system, and device identifiers.
  • Usage Information: We automatically receive information about your interactions with Walle, such as pages viewed, content accessed, and the dates/times of your visits.
  • Fraud Detection: We collect user telemetry, including IP address, browser user-agent, and actions performed on the Website, for security monitoring purposes.
  • Payment Information: If you purchase services, we collect payment details.
  • Information from Cookies and Similar Technologies: We collect information using first-party cookies and similar technologies.

How We Use the Information We Collect

We use your information to:

  • Provide, maintain, improve, and enhance Walle.
  • Understand and analyze how you use Walle and develop new features.
  • Personalize the Walle experience.
  • Communicate with you and provide updates and support.
  • Process payments.
  • Conduct marketing activities and personalize advertising.
  • Generate anonymized, aggregate data for lawful purposes.
  • Find and prevent fraud, and respond to security issues.
  • Comply with legal obligations and enforce our Terms of Service.
  • For other purposes for which we provide specific notice at the time the information is collected.

You control your profile and email preferences:

  • Unsubscribe from promotional emails via the link in those emails.
  • Request account deletion.

How We Share the Information We Collect

We share your information with third-party vendors who help us to provide and enhance Walle and our marketing efforts.

  • Service providers: We share information with companies that provide services on our behalf, such as hosting, IT, customer support, and website analytics.
  • Affiliates: Our parent company, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
  • Professional Advisors: We share information with professional advisors like lawyers and auditors.
  • Authorities and others: We may share information with law enforcement and government authorities when necessary to comply with legal obligations, protect our rights, or ensure the safety of others.
  • Business transferees: We may share your information during business transactions, like a merger or sale.
  • Advertising partners: We may share information with advertising partners for targeted advertising. This may constitute a data "sale" under certain privacy laws.
  • Advertisements: We do not use what you say in email, documents, photos, or other personal files to target ads to you. We may use de-identified data to select and deliver ads.
    • Third parties may access and use advertising IDs.
    • We may share de-identified information with advertisers to make ads more relevant.
  • As Required By Law: We may disclose your information to comply with legal process, respond to your requests, or protect our or others’ rights, property, or safety.
  • Merger, Sale, or Other Asset Transfers: We may disclose your information in connection with a corporate transaction.
  • Consent: We may disclose information with your permission.
  • Links to Other Websites or LLM Tools: The Website may contain links to third-party websites. We are not responsible for their privacy practices.

Your Rights Regarding Your Data

You have the following rights regarding your data:

A) All Users

  • Email Subscriptions: You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages.
  • Accessing Your Information: If you would like to access your information, please go to Walle Profile settings page.
  • Deleting Your Account: If you would like to delete your account, please go to Walle Profile settings page.

B) General Regional Rights

Subject to applicable law, you may have the following rights:

  • Access Rights: To know the categories of information we collect, how it's used, and with whom we share it. You may also have a right to a copy of the data we hold about you.
  • Erasure: To request that we delete certain information.
  • Correction: To request that we correct certain information.
  • Limitation of Processing: To object to or limit how we process your information.
  • Regulator Contact: To contact or file a complaint with data protection regulators.
  • Other: To know about financial incentives and to not be discriminated against for exercising your rights.

To exercise these rights, please contact us at Walle Contact page.

C) Important Information for EU and United Kingdom Users

  • We are joint controllers of your information under the GDPR and UK GDPR.
  • You have the right to:
    • Access your information.
    • Rectify incorrect or incomplete information.
    • Erase your information ("right to be forgotten").
    • Withdraw consent (if our processing is based on consent).
    • Object to processing (if our processing is based on legitimate interests).
    • Object to processing for direct marketing.
    • Receive your information in a portable format.
  • To make a request, please contact us at Walle Contact page.
  • We store data as long as reasonably necessary to provide the Services, unless you request erasure or we are required to keep it for legal reasons.
  • We only process your data:
    • When we have a contractual obligation.
    • You have provided consent.
    • We have a legal obligation.
    • We have a legitimate business interest.
  • Your information may be transferred out of your country to servers that may not have equivalent protection, but we will ensure adequate safeguards are in place.
  • If you have a concern we cannot resolve, you have the right to lodge a complaint with the data protection authority in your country.

D) Information for U.S. Residents

  • Residents of certain U.S. states may request that we:
    • Disclose the sources, categories, and specific pieces of information we collect, how it's used, and with whom we share it.
    • Disclose the purpose for collecting your information.
    • Disclose the categories of third parties with whom we share your information
    • Delete/rectify/restrict personally identifiable information (except in Utah).
    • Though not specifically applicable to us, to disclose, for any “sales” of personal information, the categories of personal information collected and sold and to what categories of third parties it was sold
    • Though not specifically applicable to us, to opt you out of sales of your information (if any) or subject certain information to automated decision-making algorithms (not applicable to Utah residents)
    • Provide a copy of your information in a readily usable format.
  • Residents may not be discriminated against for exercising these rights.
  • To exercise these rights, please contact us at Walle Contact page.
  • We collect the following California-regulated categories of personal information:
    • Identifiers (e.g., name, email, IP address).
    • Internet or similar network activity.
    • Geolocation Data.
    • Sensory Data
    • Inferences drawn from other PI
  • We have disclosed these categories to our Affiliates and Service Providers for a business purpose.
  • Under California law, you can request a notice about information we share for direct marketing purposes, by contacting us at Walle Contact page.
  • We do not "sell" your personal information.
  • We do not respond to "Do Not Track" signals.
  • We do not process any data of children.

Children's Privacy

We do not knowingly collect personal information from children under 18. If we learn that a child has provided us with information, we will take steps to delete it.

Security

We work to protect your information with physical and electronic safeguards, using vendors with recognized security like AWS, Stripe, and Google. We also limit the type and amount of personal information we collect. All communications and websites are encrypted.

Affirmative Commitment to Comply with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF

Wallestudio, Inc. complies with the EU-U.S. Data Privacy Framework (the “EU-U.S. DPF”) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (the “Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. Wallestudio, Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (the “EU-U.S. DPF Principles”) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Wallestudio, Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (the “Swiss-U.S. DPF Principles”) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

Our Liability for Onward Transfers

Under the DPF's Accountability for Onward Transfer Principle, we comply with the DPF's Notice and Choice Principles. We remain liable under the DPF Principles if our third-party agent processes your information inconsistently with the DPF Principles, unless we prove we're not responsible.

Contact Information, Inquiries or Complaints

For questions, comments, or concerns, contact us at Walle Contact page.

Alternative Dispute Resolution

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, we commit to refer unresolved complaints to JAMS. If we don't resolve your complaint, please visit https://www.jamsadr.com/DPF-Dispute-Resolution. JAMS services are at no cost to you.

We are obligated to arbitrate claims and follow the terms set forth in Annex I of the DPF Principles.

Changes to this Privacy Policy

We will post adjustments to this Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services, by email, or other communication.

Cookie Notice

We use cookies and similar technologies for purposes including authentication, remembering preferences, content popularity, delivering and measuring advertising, and analyzing site traffic. We use both session and persistent cookies.

  • Cookies and related technologies overview: Cookies are small text files stored on your browser or device. We also utilize technologies like pixel tags, local storage, and SDKs.
  • Your choices: You can choose to accept or reject cookies, but refusing them may impact the Services' functionality. Most browsers are set to accept cookies by default. Refer to your browser's instructions to remove or reject cookies.